These terms apply to DoCo Vacation Rentals stays. Our Chicory homes have their own rental agreement.
Updated November 2, 2026
These terms are between you and DoCo Vacation Rentals LLC ("DoCo"), which manages the home on the property owner's behalf. "You" means the guest who booked and signs. "Your party" means you and everyone staying with you.
Airbnb and Vrbo Reservations
For reservations made through Airbnb or Vrbo ("platform bookings"), this agreement is provided as supplemental house rules, safety guidelines and amenity-use terms. It does not replace, modify or supersede the platform's terms of service, refund policies, damage-protection programs, or the cancellation policy selected at booking. If anything here conflicts with the platform's terms or policies, the platform's terms and policies govern.
Who processes payments. For Airbnb bookings, Airbnb processes all payments and refunds. For Vrbo bookings and direct bookings, DoCo is the merchant of record and processes your payment and any refund due under the cancellation policy shown in your booking.
For direct bookings with DoCo, these terms, the listing, and the rates, fees and cancellation policy shown at booking make up the agreement.
No Security Deposit and No Off-Platform Fees
DoCo does not take a security deposit or place a hold on your card.
For Airbnb bookings, any charge described in these terms (for example, damage or extra cleaning) can only be requested through Airbnb's resolution or damage-claim process (for example, Airbnb's Resolution Center) and is subject to Airbnb's rules. DoCo will not collect any fee from Airbnb guests outside Airbnb.
For Vrbo and direct bookings, DoCo, as merchant of record, processes any such charge only as described under Damage and Payment Authorization.
Payment
Direct bookings: full payment is charged to the card on file at the time of booking.
Airbnb bookings: payment is collected by Airbnb at booking under its terms.
Vrbo bookings: DoCo processes payment for the amounts shown in your Vrbo booking, under Vrbo's terms and the payment schedule shown in your booking.
Signing These Terms; Guest Register; No Marketing Sign-Up
The guest who booked must sign these terms in the Guest App before check-in. The Guest App is the only way to sign them.
We send your check-in instructions once the terms are signed. Until they are signed, we hold the check-in instructions.
Guest register (Wisconsin law). Wisconsin Administrative Code ATCP 72.24 requires every licensed tourist rooming house to keep a register of each stay (the registered guest's full name, contact information, arrival and departure dates, and the number of guests) and to keep it for at least 3 years. DoCo asks for your full name, phone number and email on the Guest App check-in form, takes your dates and number of guests from your booking, and stores this information securely.
Completing the check-in form does not sign you up for marketing messages. Marketing consent is a separate, optional choice.
Check-In and Check-Out
Check-in time is 4:00 PM.
Check-out time is 10:00 AM unless your listing states otherwise.
Early check-in or late check-out may be possible depending on the cleaning schedule. Ask during the week of your stay. Neither is guaranteed unless we confirm it in writing.
Before you leave: lock the doors, close the windows, turn off the stove, grill and fireplace, take all your food with you, and put all trash and recycling in the outdoor bins. Follow any other check-out steps in your guest guide.
Guests and Occupancy
The guest who books must be at least 21 years old (24 at Chicory homes) and must stay at the home for the reservation. Third-party bookings, where the person booking is not staying, are not allowed.
Other guests, including children, may be younger when they stay with the booking guest. Children must be supervised at all times.
The maximum number of guests is stated in the property listing. It may never be exceeded, day or night. Infants and children count toward the maximum.
Only the registered guests on the reservation may be on the property. No visitors.
The number of guests must match the booking. Tell us about any change before arrival. Changes to platform bookings are made through the platform.
You may not sublet or assign your reservation to anyone else.
Tents, RVs, campers, trailers and vehicles may not be used for sleeping or extra guests.
House Rules
No smoking or vaping. No smoking or vaping of any kind (tobacco, marijuana, e-cigarettes) anywhere on the property, inside or out. No illegal drugs. Indoor smoking or vaping carries a minimum charge on direct bookings (see Damage and Payment Authorization).
No parties or events. The homes may not be used for parties, events or large gatherings, including weddings, receptions, reunions or rehearsal dinners, or as a home base for one, unless DoCo approves it in writing before your stay.
No firearms on the property.
No fireworks of any kind, including sparklers. No sky lanterns.
No candles or other open flames indoors.
Safety devices. Never disable, cover or tamper with smoke detectors, carbon monoxide detectors or fire extinguishers.
Owner property and locked areas. Do not enter locked rooms, closets or storage, and do not use tools, equipment, boats or other items that are not listed as guest amenities.
Furnishings and linens. Do not move furniture between rooms or take furnishings out of the home. Linens and bath towels stay inside the home.
Electronics. You may sign in to your own streaming accounts (please sign out before you leave). Do not change TV, Wi-Fi or network settings.
No illegal or commercial use of the home, including illegal use of the internet or Wi-Fi. Illegal activity may be reported to the authorities.
Septic homes. If your home is on a septic system (see your guest guide), flush only toilet paper. Do not flush wipes (including ones labeled "flushable"), feminine products, paper towels, tissues or trash. The cost of clearing a backup caused by flushed items is handled as described under Damage and Payment Authorization.
Report damage. Tell us about any damage, large or small, as soon as it happens and before you check out, so it can be fixed for the next guests.
Pets
Dogs only, and only at homes whose listing allows dogs. The pet fee is $200 per dog per reservation. For Airbnb and Vrbo bookings, the pet fee is included in your booking on the platform. For direct bookings, it is paid through the Marketplace section of the guest guide.
No cats at any home. No other pets (service animals are not pets).
Every dog must be included in the reservation before arrival. If a dog is brought to a dog-friendly home without being added, the $200 per dog fee is charged (for Airbnb bookings, requested through Airbnb).
If a dog is brought to a home that does not allow dogs, or a cat or any other pet is brought to any home, the pet must leave the property. On direct bookings, a minimum charge of $500 applies, or the documented cost of extra cleaning and damage if that is higher. On platform bookings, the documented cost is handled as described under Damage and Payment Authorization.
Parking
Parking is limited to the number of vehicles stated in your home's listing. If you need room for more vehicles, ask us before arrival.
Park only in the designated areas shown in the guest guide. Do not park on the road or the lawn, and do not block sidewalks, driveways, alleys, mailboxes or emergency access.
Motorhomes, campers and tents may not be used or parked at the property. Boats, trailers (including boat trailers), jet skis, ATVs, UTVs and golf carts are not allowed unless your listing allows them or DoCo approves them in writing before arrival.
If a vehicle is parked outside the allowed areas, we will ask you to move it right away.
Noise and Quiet Hours
Quiet hours are 8:00 PM to 8:00 AM. During quiet hours, keep outdoor noise to a minimum, with no amplified music outdoors and no loud outdoor activity. If your listing or local ordinance sets longer quiet hours, follow those as well.
Keep noise at a level that does not disturb neighbors at any time of day.
If we receive a noise complaint from a neighbor or local authorities, we will contact you and you must end the noise right away. A second complaint during the same stay, or a violation of a local noise ordinance, is treated as a serious violation under Rule Violations.
Good Neighbor Rules
Follow all local laws, ordinances and community standards, including the local short-term rental ordinance.
Contact the number in your guest guide or posted in the home with any concern. Call 911 in an emergency.
Be respectful of neighbors and do not trespass on neighboring property.
Obey posted signs, speed limits and parking rules.
Trash. Bag all garbage securely and put it in the outdoor bins provided. Do not leave trash, bags or food outdoors anywhere else, since it attracts wildlife. Do not litter. The documented cost of extra trash removal or cleanup is handled as described under Damage and Payment Authorization.
Do not move or stack stones or otherwise alter the landscape.
Fire Pit and Grill Safety
Applies only if your home has a fire pit, fire table or grill.
Use them at your own risk and only in their existing location. Never move a fire pit or grill closer to the house, deck or trees.
Outdoor fires are allowed only in the designated fire pit or fire table. All other open burning is prohibited.
Burn only clean, dry firewood in a fire pit. Do not burn trash, paper, cardboard or yard waste, and do not use gasoline or other accelerants.
No charcoal grilling on decks.
Never leave a fire or a lit grill unattended. Keep fires small, keep water or an extinguisher nearby, and do not build fires on windy days or when a burn ban is in effect (check the Door County / local fire department burn status).
Put fires out completely with water before going to sleep or leaving the property. Do not let a fire burn out on its own. Turn off gas grill burners and the propane tank after each use.
Supervise children around fire pits and grills at all times.
Arrival, Maintenance and Utilities
Look the home over when you arrive. Report any cleanliness or condition concern on the day you arrive, by calling or texting the number in your guest guide or through your booking platform's messaging, so we can fix it. If you do not report a concern on arrival, the home is treated as received in good condition.
Equipment can fail and utilities (power, well water, internet) can go out, especially in rural Door County. Report problems right away. We will make every reasonable effort to fix them, though a repair may not always be possible during your stay.
For direct bookings, refunds or rate adjustments are not given for equipment failures, utility or internet outages, insects, weather, nearby construction or other events outside DoCo's control. For platform bookings, these are handled only under the platform's policies.
If DoCo cannot make the home available and you do not accept a reasonable alternative, you will receive a full refund of what you paid for the stay (through Airbnb for Airbnb bookings, and from DoCo for Vrbo and direct bookings), and DoCo is not liable for further damages.
Property Access
DoCo or its representatives may enter the home only as reasonably necessary for repairs, maintenance, inspections or emergencies. Except in an emergency, we will give you at least two hours' notice (through your booking platform's messaging or by text) before entering.
If we receive a complaint, or have good reason to believe the occupancy limit is exceeded, a party is underway, or the property is being damaged, we may check the outside of the property (driveway, yard and exterior) without notice. Entering the home itself still requires two hours' notice unless it is an emergency.
Rule Violations
For most rule problems, we will contact you and ask you to fix them right away.
Serious violations include: going over the occupancy limit, holding a party or event, smoking or vaping indoors, fireworks, bringing a dog to a home that does not allow dogs or bringing any other pet, illegal activity, a second noise complaint during the stay, a local noise-ordinance violation, or refusing to fix a problem after we ask.
For a serious violation, DoCo may require everyone in your party to leave the property. For direct bookings, no refund is due for the unused part of the stay. For platform bookings, any cancellation and refund decision follows the platform's policies (Airbnb processes refunds for Airbnb bookings; DoCo processes any refund due for Vrbo bookings).
Separately, any charge for damage, extra cleaning, trash removal, an unauthorized pet or indoor smoking is handled as described under Damage and Payment Authorization.
Cancellation Policy
Direct bookings: 100 percent refund if canceled sixty or more days prior to check-in, fifty percent refund if canceled thirty to fifty-nine days prior to check-in, and no refund if canceled less than thirty days prior to check-in. Direct-booking cancellations are subject to a twenty-five dollar processing fee and deduction of any applicable credit card processing fees.
Airbnb bookings: the cancellation policy is governed solely by the cancellation terms selected at booking. Airbnb processes all payments and refunds.
Vrbo bookings: the cancellation policy is governed solely by the cancellation terms shown in your Vrbo booking. DoCo is the merchant of record and processes any refund due under that policy.
Damage and Payment Authorization
You are responsible for damage beyond normal wear and tear caused by your party or anyone you allow on the property. This includes damage from careless, reckless or intentional acts, smoking, unauthorized pets, theft, misuse of appliances, equipment or furnishings, flushing items that are not toilet paper at a septic home, and actions taken under the influence of alcohol or drugs.
Charges are limited to the actual, documented cost of repair, replacement, extra cleaning or trash removal. There are no fixed fines, with two exceptions on direct bookings: a $500 minimum charge for an unauthorized pet (see Pets) and a $1,000 minimum charge for smoking or vaping indoors. In both cases, the documented cost applies instead if it is higher.
Airbnb bookings: any claim will be submitted only through Airbnb's resolution or damage-claim process, and Airbnb's rules decide it.
Vrbo and direct bookings: DoCo is the merchant of record. DoCo will send you an itemized accounting with supporting documentation before charging. You authorize DoCo to charge the card used for your booking for the rental amount and fees shown at booking and for those documented amounts (for Vrbo bookings, consistent with Vrbo's terms and policies). On direct bookings, this authorization also covers the minimum charges above.
Lost or Forgotten Items
DoCo is not responsible for lost or forgotten items. We keep valuables, prescription medications and children's comfort items and will contact you about returning them. Items of little value (opened food, toiletries, paper products) are discarded or donated. Items not claimed within 30 days may be disposed of.
Items are returned on request at your cost. For Airbnb bookings, return shipping is requested through Airbnb. For Vrbo and direct bookings, shipping costs plus a twenty-five dollar handling fee are charged to the card used for your booking. DoCo is not responsible for damage during shipping; insurance is available on request at your expense.
Travel Insurance
We recommend travel insurance to protect against events that may affect your travel or stay.
Hot Tub Use and Safety Addendum
Applies only if your home has a hot tub.
Use of the hot tub is at your own risk.
No alcoholic beverages, food or glass containers in or near the hot tub.
Limit use to forty-five consecutive minutes. Shower before entering.
Children under age five may not use the hot tub. Children must be supervised at all times. Pregnant individuals and people with heart conditions should not use the hot tub.
Documented extra cleaning or repair costs caused by not following these rules are handled as described under Damage and Payment Authorization.
Swimming and Waterfront
Applies only if your home is waterfront.
Swimming and all water activities are at your own risk. There is no lifeguard.
Do not jump or dive from piers, docks or the shoreline. Door County water is often shallow and rocky near shore.
Supervise children at all times and watch water and weather conditions.
Paddleboard and Kayak Use Addendum
Applies only if your home provides watercraft.
Paddleboards and kayaks are used at your own risk.
Everyone on a kayak or paddleboard must wear a personal flotation device at all times on the water.
Guests under eighteen must be under direct adult supervision.
Never leave kayaks or paddleboards in the water or tied up when no one is using them, especially overnight. Return them to their storage spot after each use.
Exercise Equipment Use Addendum
Applies only if your home has exercise or fitness equipment.
Use of equipment is at your own risk. Use it only as intended.
Children under sixteen may not use equipment without adult supervision.
Damage resulting from misuse is handled as described under Damage and Payment Authorization.
Fireplace Use and Safety Addendum
Applies only if your home has a fireplace.
Use of the fireplace is at your own risk. Use only the designated fireplace and approved fuel type.
Do not burn trash, paper, cardboard or other flammable materials.
Keep screens or doors in place while in use and keep flammable items a safe distance away.
Do not leave the fireplace unattended. Make sure it is fully extinguished or turned off before going to sleep or leaving the property.
Children must be supervised at all times.
Do not use the fireplace if it appears damaged or is not working properly; contact us instead.
Any damage, smoke remediation or repair costs are handled as described under Damage and Payment Authorization.
Bicycle Use Addendum
Applies only if your home provides bicycles for guest use.
Bicycles are provided as-is, as a courtesy, with no rental fee. Using them is optional and at your own risk.
Check the brakes, tires and chain before each ride. If anything seems wrong, do not ride. Report it by calling or texting the number in your guest guide, not through the Guest App.
Helmets are strongly recommended. Use one from the home if provided, or bring your own.
Minors may ride only under adult supervision. The booking guest is responsible for them.
Follow Wisconsin traffic laws. Do not ride under the influence of alcohol or drugs, or after dark without a working front light and rear light or reflector.
The bicycles stay with the home. Ride them from the home, and do not load them on a vehicle or take them out of Door County unless DoCo approves it in writing. Lock them when you leave them, and return them to their storage spot after each use.
You pay the actual cost of loss, theft or damage to the bicycles beyond normal wear and tear. There is no minimum charge. Charges are handled as described under Damage and Payment Authorization.
Assumption of risk and release. Cycling carries a risk of injury from falls, collisions, road hazards and equipment failure. You accept that risk for yourself and your party. To the fullest extent allowed by Wisconsin law, you release DoCo Vacation Rentals LLC, the property owner, and their employees and contractors from claims for injury, illness, death or loss of property arising from your party's use of the bicycles, except claims caused by their gross negligence or willful misconduct. You agree to indemnify them for claims, costs and damages arising from that use.
Assumption of Risk and Liability
The homes may include features that carry risk, such as hot tubs, fire pits, fireplaces, grills, waterfronts, watercraft, bicycles, fitness equipment, stairs and decks that can be slippery, wildlife, insects and weather. You and your party use the property and its amenities at your own risk and are responsible for your own safety and for supervising the minors in your care.
To the fullest extent allowed by Wisconsin law, you release DoCo, the property owner, and their employees and contractors from claims for injury, illness, death or loss of property arising from your party's use of the property or its amenities, except claims caused by their gross negligence or willful misconduct.
You agree to indemnify DoCo and the property owner for claims, costs and damages caused by the actions of your party or anyone you allow on the property, or by their failure to follow these terms.
DoCo and the property owner are not liable for indirect or consequential damages.
General
For direct bookings, DoCo may decline a reservation and refund all payments.
DoCo is not responsible for unintended errors in listing content and may correct them. Furniture and decor may differ from photos.
These terms are governed by the laws of the State of Wisconsin. Any legal action between you and DoCo must be brought in Door County, Wisconsin, unless your booking platform's terms require otherwise. If any part of these terms is unenforceable, the rest remains in effect.
